Support

Need help with Derby Trainer on the web, iPhone or Android? Check the answers below, or email us.

Please include your username and what phone you're using.

How do I start a race?

Open race.derbytrainer.com on a TV, laptop or Chromecast. It shows a track code.
Each player opens the Race tab in the app (or race.derbytrainer.com on their phone) and enters the code.
When all horses are in the gate, tap Start Race. Tap Whip during the race to push your horse.

How do I get my own horse?

Sign up on the Stable tab, confirm your email, then breed a foal on the Breeding page. Train it and care for it once a day to grow its stats. When you're logged in, the Race tab races your own horse with its real stats.

I didn't get the confirmation email

Check your spam or junk folder for an email from Derby Trainer. The link expires after a while; if it has, sign up again or email us.

I'm not getting the daily reminder

The reminder comes at 10am your time if your horse still needs care or training that day. Make sure notifications are on for Derby Trainer in your phone's Settings, and that you're logged in on the app's Stable tab.

How do I delete my account?

Log in, tap your username at the top of the Stable, then Delete my account and enter your password. This permanently deletes your account and horses.

Privacy

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